Our Privacy Policy explains and seeks your agreement for how we collect, use,
and share information that we obtain as a result of your use of LG CreateBoard
Share, as well as how we use information. You do not have to agree to the
Privacy Policy but if you do not, not all LG CreateBoard Share Services will be
available to you. In that case, we will still receive certain non-identifying
information from your LG CreateBoard Share that we need to provide the basic
functions that will be available.
Privacy Policy
This Privacy Policy explains information we use on LG CreateBoard Share,
together with their respective purpose. By agreeing to this Privacy Policy, you
are consenting to our use of information. Please review Section 7 of this
Privacy Policy carefully before you consent.
1. Introduction
2. What information does LGE obtain?
3. How will LGE use the information it obtains?
4. Information Sharing
5. Overseas Transfers
6. How long will LGE keep my personal information?
7. Cookie Consent
8. Security
9. Protecting the Privacy of Children
10. Consenting for Others
11. Changes to LGE’s Privacy Policy
12. Contacting LGE about this Privacy Policy
13. Access and Control of Personal Information
14. Your California Privacy Rights
15. Assignment
1. Introduction
LG Electronics Inc. and its family of companies (together, “LGE” or “we”) is
committed to protecting the information of those individuals and groups who
use LG CreateBoard Share Services. This Privacy Policy sets out how we
collect, use, and share information that we obtain as a result of your use of
these services and, in particular, sets out:
• What information LGE may obtain from you as a result of your use of your LG
LG CreateBoard Share; • How LGE uses the information that it obtains;
• When LGE shares information with others; and
• How you may control LGE’s use and sharing of your information.
LG CreateBoard Share may provide access to apps and links to other services
owned and operated by third parties (“Third Party Apps”). Where you activate
and access such Third Party Apps, the Third Party App provider may collect,
receive or use information about your LG CreateBoard Share in order to provide
the Third Party App service (e.g., device information requested transactions,
and data on your usage of the Third Party App). These Third Party Apps are
outside the scope of this Privacy Policy and the relevant Third Party App
provider will have their own policies that apply to the collection, use, and
sharing of information in connection with their Third Party App. We encourage
you to read those policies. LGE is not responsible or liable for the privacy or
security practices of such third parties or for any privacy and security relating to
any Third Party Apps.
2. What information does LGE obtain?
When you first set up your LG CreateBoard Share you will be prompted to enter
certain information, such as the country where LG CreateBoard Share being set
up. This is to enable us to configure your LG CreateBoard Share that it displays
the appropriate services and content for your region.
Internet connection is required to use your LG CreateBoard Share. During the
set-up process and thereafter, we will receive certain information, including
Device Information (as described below), that is needed to authenticate and set
up your LG CreateBoard Share, as well as power its basic functions. However,
in order to gain access to the full range of LG CreateBoard Share Services, we
will need to use your information in a manner, which facilitates a greater
exchange of information between your LG CreateBoard Share and our systems.
If you do not wish your information to be used in this way then you should not
make use of the full range of the LG CreateBoard Share. Information on the way
in which we will use different categories of information (and when that
information may identify you) is provided below.
The information that we may receive when you use your LG CreateBoard Share
falls into the following categories: • Device Information. This refers to information collected about your LG
CreateBoard Share and certain related devices. Device Information may include
information to authenticate your LG CreateBoard Share with our servers, the
country and region where your LG CreateBoard Share is being set up, your IP
Address, device type, IP address, MAC address (or in some circumstances, a
truncated MAC address), software platform version, operating system,
language, manufacturer, screen resolution, brand and model number. We
collect this information to help analysis, which will not locate any personal
information. And legal department has assessed its compliance. If users quit
the User Experience Plan, we will not collect the information any more.
As well as receiving the above information directly from your LG CreateBoard
Share, LGE may receive further information that you choose to provide in order
to access certain LG CreateBoard Share.
Device Information are generally handled by LGE in such a way that members
of your household or business are not identified or identifiable from that
information. Please be aware that this means that if several members of your
household or business use LG CreateBoard Share we may not be able to
distinguish you and your personal information from members of your household
or business and those members may be able to see information (including
some personal information) you have generated through use of LG CreateBoard
Share.
3. How will LGE use the information it obtains?
We use information obtained from your LG CreateBoard Share (both non
personal information and, where applicable, personal information) for various
purposes, including:
• to provide our LG CreateBoard Share services;
• to analyze, review and improve the products and services we offer;
• to understand how customers are using LG CreateBoard Share;
• to develop new products and services;
• to provide you with a user-friendly navigation experience;
• to protect and defend our rights and property, including by way of legal
proceedings;
• for internal record keeping
We may combine information obtained from your LG CreateBoard Share
Services, including personal information, with information that you provide to us
by other means, for the purposes consistent with this Privacy Policy. We also
may receive your information from third-party social networking services when
you choose to connect to our Services with those social networking services’
accounts.
Depending on the country where you are based and the model of LG
CreateBoard Share that you own, some of LG CreateBoard Share Services may
not be available, and some of the features may have different names and may
be combined with other features.
LGE reserves the right to add or remove services from its LG CreateBoard
Share and to modify its LG CreateBoard Share Services from time to time.
How we use Device Information
We use the Device Information collected to provide you with LG CreateBoard
Share Services. We also use such information to improve and develop our LG
CreateBoard Share products and services from time to time.
4. Information Sharing
We generally do not share with third parties the information we receive as a
result of you using LG CreateBoard Share Services. Nevertheless, please be
aware of the following circumstances where we may share such information
with third parties:
• LGE may share personal information and non-personal information (including
Device Information and Membership Information) with its affiliates and
subsidiaries around the world only where necessary, and only for the purpose
for which it was collected
• As required by court order or other government or law enforcement authorities
in order to comply with legal process or law;
• In connection with a corporate event, such as a merger or sale of all or part of
LGE’s business (including that of a division or subsidiary), where LGE may
need to disclose information to a potential buyer and its professional advisers;
• In order to protect and defend our rights and property, including by way of legal proceedings; and
• In order to protect the personal safety or property of our users or the public.
LGE will take commercially reasonable steps in order to ensure any such third
parties treat your personal information securely.
5. Overseas Transfers
As a global organization, we, our affiliates, subsidiaries, and suppliers may
need to transfer your information (including your personal information) outside
the country where your LG CreateBoard Share is located, for example to our
headquarters in South Korea. We may transfer your personal information in this
manner in order to provide you with our LG CreateBoard Share Services and
any other purposes outlined in this Privacy Policy, consistent with this Privacy
Policy and any applicable laws. You should also bear in mind that the data
protection laws in many of these countries may not offer the same level of
protection as those in your home country. However, before transferring we will
take steps to ensure that safeguards are put in place aimed at ensuring the
same level of protection as under applicable data protection laws in the country
where your LG CreateBoard Share is located. By agreeing to this Privacy Policy
you expressly consent to us and our business associates and suppliers
processing your data in any jurisdiction, including, without limitation, South
Korea and the United States of America, in accordance with this Privacy Policy.
For further information on how we handle and protect your personal
information, please submit your questions or comments via our Q&A site at
[https://lg-dpo@lge.com].
6. How long will LGE keep my personal information?
We will take reasonable steps to make sure that we keep your personal
information for no longer than is necessary for us to provide you with LG
CreateBoard Share Services or for the purpose for which it was collected, or as
required by applicable law.
We apply criteria to determine the appropriate retention period for different
categories of personal information you provide us with. For example, we will
keep information necessary to protect us in a legal claim, such as information
relating to a contract, for the lifetime of the contract and up to seven years
after. After this period it will be deleted or in some cases anonymized. Where
we have collected the personal information based on your consent and we have
no other lawful basis to continue with that processing, if you subsequently
withdraw your consent then we will delete your personal information.
7. Cookie Consent
A cookie is a small data file, which often includes a unique device identifier that
is stored on your LG CreateBoard Share. We may use a cookie to count how
many times you may have seen particular contents and webpages to try to
make sure that you do not see it too many times. By agreeing to this Privacy
Policy you consent to our use of cookies as described.
8. Security
We use commercially reasonable efforts to safeguard the confidentiality and
security of your personal information. Nevertheless, due to the design of the
Internet, ever-changing technology, and other factors outside of our control,
we cannot guarantee that communications between you and our servers will be
free from unauthorized access by third parties or that we will not be subject to
security breaches. We do not accept any responsibility for the disclosure of
personal information due to errors in transmission or unauthorized or unlawful
acts of third parties.
9. Protecting the Privacy of Children
Protecting the privacy of children is important to us. For that reason, none of
our LG CreateBoard Share Services are directed at or designed to attract
anyone under 16 years old. We also do not knowingly collect or maintain
personal information from users who are under 16 years old. Should we learn or
be notified that we have collected information from users under the age of 16,
we will promptly delete such personal information.
10. Consenting for Others
If your LG CreateBoard Share will be used by other members of your
organization or visitors and you agree to this Privacy Policy, you have obtained
their agreement to this Privacy Policy and are providing consent on their behalf.
If any users of your LG CreateBoard Share are under the age of 18, and you
agree to this Privacy Policy, you are consenting to this Privacy Policy on their
behalf.
11. Changes to LGE's Privacy Policy
This Privacy Policy may be updated by LGE from time to time. If we make a
material change to our Privacy Policy, we will update you via your LG
CreateBoard Share or other means. You may be required to acknowledge or agree to the revised Privacy Policy in order to continue using certain LG
CreateBoard Share Services.
12. Contacting LGE about this Privacy Policy
If you have any questions or comments about this Privacy Policy or LGE’s
processing of your personal information, please submit your questions or
comments via our Q&A site at [https://share.lgcreateboard.com]. You also
have the right to lodge a complaint with the data protection authority in the
country in which you reside, although we would encourage you to first contact
us directly to resolve any concerns.
13. Access and Control of Personal Information
You have the right to request we delete, access, update, and correct
inaccuracies in your personal information in our custody and control, and to
receive a copy of your personal information, subject to certain exceptions
prescribed by law. You also have the right to object to the manner in which we
use your personal information (including for direct marketing purposes) and to
withdraw any consent you have granted us. You may exercise these rights any
time by emailing or writing to us at the contact information set out above. We
may request certain personal information for the purposes of verifying the
identity of the individual seeking access to their personal information records.
14. Your California Privacy Rights
This section applies to you if you are a California resident.
Right to Access
As a California resident, you may, subject to verification procedures, request
details from us about the information we have collected from and about you
over the past 12 months, including:
• the categories of personal information we have collected about you, including
Device Information, Viewing Information, Basic Usage Information, and Voice
Information;
• the categories of sources from which the personal information was collected;
• the business or commercial purpose(s) for our collection or sale of your
personal information;
• the categories of third parties with whom we have shared your personal
information;
• the specific pieces of personal information we have collected about you; and
• the categories of personal information we sell or disclose for a business
purpose.
If you wish to request such access to your personal information, please contact
us at https://www.lg.com/us/caprivacy caprivacy@lge.com or 833-660-0245.
Right to Delete
As a California resident, you may, subject to verification procedures, request
that we delete any personal information we have collected about you subject to
a number of exceptions, including, but not limited to, if the information is
necessary for us or our service provider to:
• complete your transaction;
• provide you a good or service;
• perform a contract between us and you;
• protect your security and prosecute those responsible for breaching it;
• fix our system in the case of a bug;
• protect the free speech rights of your or other users;
• comply with the California Electronic Communications Privacy Act (Cal. Penal
Code § 1546 et seq.);
• engage in public or peer-reviewed scientific, historical, or statistical research
in the public interests that adheres to all other applicable ethics and privacy
laws;
• comply with a legal obligation; or
• make other internal and lawful uses of the information that are compatible with
the context in which you provided it.
If you wish to request deletion of your personal information, please contact us
at https://www.lg.com/us/caprivacy caprivacy@lge.com or 833-660-0245.
You may also delete certain data on your own, for example, by deleting any
saved preferences or user accounts on the Smart Projector.
Timing and Format of Our Response to Access or Deletion Requests We endeavor to respond to a verifiable consumer request for access or deletion
within 45 days of its receipt. If we require more time, we will inform you of the
reason and extension period in writing.
Verification Procedures
When you submit a request to access or delete your information, we will need
to verify your identity before addressing and fulfilling your request.
LG CreateBoard are devices that belongs to an organization such as school,
company or institution. Please be aware that if more than one person uses the
LG CreateBoard , LGE does not have a way to match the personal information
we obtain through the LG CreateBoard to any specific individual. As such, we
may verify your identity on an organization level
Appointment of Authorized Agent
As a California resident, you may appoint an authorized agent to exercise your
rights on your behalf. In order for us to honor a request made by your agent,
you must submit proof of your written authorization of the agent.
Freedom from Discrimination
You have a right not to receive discriminatory treatment by LGE for exercising
your California privacy rights.
15. Assignment
In the event that all or part of our assets are sold or acquired by another party,
or in the event of a merger, you grant us the right to assign the information
collected via your use of LG CreateBoard Share Services.
Last updated: [October 2022]